Zavio

Customer Case Reference

Taiwan IPPUDO TW deploy ZAVIO Cameras to raise customer satisfaction

IPPUDO

Background
Founded in 2012, IPPUDO TW is a branch of Kanpai corporation's 8 diverse brands. Until now, IPPUDO TW has 7 stores located all over Taiwan. Due to the high quality and more than 20 years cooking experience, IPPUDO raises the global Japanese ramen trend.
You don’t have to go to Japan but can eat the delicious and local Japanese ramen in Taiwan. That's why Kanpai introduce IPPUDO to Taiwan. IPPUDO TW's ramen is Taiwan pork based Japan Kyushu style. It's not oily but rich and thick. The unique taste only in IPPUDO TW.
For keeping the same brand image and improve service quality, IPPUDO TW need to control the indoor activities to raise customer satisfaction. The mission is:
- Surveillance system can provide manager to live view employee's activities and guest's feedback for collecting video data.
- Surveillance systems should provide remote access and live view through iOS/Android devices.
- System architecture can be expandability, in order to integrate electronic invoices for other branch stores.
- Centralization management, allow manager to remote live view and backup all branch store's activities.
- If the video image lost by accident, can send messages to the relevant manager.

According to the mission, CIEAN PO INTERNATIONAL GROUP CO.,LTD, ZAVIO's distributor in Taiwan, uses NUUO CMS and ZAVIO bullet cameras as his first choice to meet IPPUDO's goal.

 

SolutionIPPUDO
Surveillance system for IPPUDO TW includes:
- 5 units of ZAVIO F531E Bullet IP cameras
- 2 units of ZAVIO B5111 Bullet IP cameras
- 1 units NUUO NE-4080 NVR
- NUUO CMS

 

Main Functions and Applications
- 5 units ZAVIO F531E are set up on the top of checkout and indoor area. F531E built-in microphone with two-way audio function, POS system can completely control the detail during transaction.
- 2 units B5111 are set up on the back door for outdoor surveillance. B5111 is an IP67 rated weather proof IP camera, when LED on, gives a viewing range of 15m to achieve great day and night functionality.
- Working with NUUO Standalone NVR and CMS, manager can remote live view indoor activities. If any accident, this system can send the message to notice the manager.

 

Benefits
IPPUDO TW’s manager can control the detail in meal, environment and activities to make sure the service quality.
- ZAVIO F531E can send live video to the NVR host through the intranet, also can see the data on the POS computer.
- Remote access through iOS/Android devices.
- Adopt standalone NVR to reduce risk. SNVR can support up to 16 channels, if need to add cameras in the future, add to SNVR.
- When incidents happened, the manager can retrieve the video data instantaneously to response.


Architecture:


Architecture


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